800.663.4533 ~ 905.250.8880 ~ ocp@oldchinapatterns.ca

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Shipping Charges are NON-REFUNDABLE.

Orders may be picked up at our showroom. Simply enter the coupon code "PICKUP" when checking out and save $15 off the regular rate.

Shipping rates are based on the regular price of your order. However, until further notice shipping rates for online orders are calculated using our selling price. Order online today and save!

Canadian Orders are shipped & insured via Canada Post and
may require a signature upon delivery. Prices are in Canadian funds.

  Orders up to $100 $17
  $101 to $200 $20
  $201 to $400 $25
  $401 to $600 $30
  $601 to $800 $35
  $801 to $1000 $40
  Orders over $1000 may require additional charges.

Shipments to the USA are sent via Canada Post/US Post.
Shipments within the USA are shipped via UPS. Prices are in Canadian funds.
  Orders up to $100 $17
  $101 to $200 $25
  $201 to $400 $30
  $401 to $600 $35
  $601 to $800 $40
  $801 to $1000 $45
  Orders over $1000 may require additional charges.

International Shipments are sent via Canada Post
Posted shipping charges are based on domestic shipping rates.
International orders will incur additional charges billed separately from online shopping cart process.

Please contact us or visit the Canada Post web site for a Shipping Cost estimate.
We recommend shipping via "Xpresspost International" for the insurance and tracking options.
Smaller parcels may be able to be sent via the "Small Packet" option.

Actual shipping charges will be calculated based on the size, weight, value, materials used and method of delivery.

Canada Post provides the transport of orders within Canada and for USA destined shipments-to the USA border. The United States Postal Service then processes those shipments, providing delivery to every address in the United States, 6 days a week.

In general, orders should be delivered in major centres within 7 business days, plus any time required by US Customs (usually 1 day).

On-line orders are subject to a 48 hour waiting period, others are shipped upon payment unless you instruct otherwise. If you have not received your order after a reasonable amount of time, please call us. We will advise you of the shipping date, (a tracking number, if applicable) and do whatever possible to locate your order.
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 Orders over $200 value shipped outside of Canada may be subject to customs duties. Rates vary with the type of ware and origin of manufacturer.

Check with your country's duty rates for dinnerware. U.S. Customs charges according to the US International Trade Commission database, but dinnerware duties are approximately 6 to 10 per cent, plus approximately $8 for processing duties.

In addition, the U.S. Postal Service may charge approximately $5 to $6 as "postage due". This is actually for collecting the duty on behalf of U.S. Customs. We cannot prepay these charges for you. Top of page

United States Inventory

Inventory in our United States warehouse is identified by the wording "Duty Free to US residents". Canadian residents may order these items, and we will import these pieces to Canada on your behalf. However these orders are subject to an additional fee (minimum $10) to cover our costs of shipping, handling & customs duty. This additional amount will be billed separately. Please contact us for an estimate or if you have questions.

We research and provide the most practical shipping method and carrier(s) to ensure that orders reach their destination — wherever it may be. Additionally, for local customers, we offer a service where we will pack and ship on your behalf, any small fragile items you wish forwarded.

Our experienced shipping staff carefully packages your order for shipment anywhere in the world. With thousands of orders a year, we are proud to state thatvery very rarely is there an incident of breakage. Top of page

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